Review of Emarketing Excellence, Second Edition

If you’re new to marketing, and work for a large corporation, you’ll find lots of good theory here. You’ll be able to impress your friends talking about stuff like the “7 Ps” (add people, processes, and physical evidence to the 4 you’re already familiar with) or the “5 Is” (Identification, Individualization, Interaction, Integration, and Integrity). [...]



